Collections

Audit scripts at 100 percent, guide compliant payment conversations, and improve recovery while reducing risk.

Use cases for Gistly in Collections

Recover more while reducing compliance risk - audit every script, flag prohibited claims, and guide agents through compliant payment conversations.

Mandated statements

Track required disclosures with time-stamped proof.

Prohibited claims

Catch risky promises and route for approval.

Payment plan negotiation

Prompt compliant options and confirm acceptance clearly.

Recovery reporting

Summarise outcomes and push metrics to BI and CRM.
100%
Of conversations audited no more random sampling or missed risks.

How Gistly helps Collections—right now

Audit 100% of recovery calls, catch risky promises instantly, and guide reps through compliant payment conversations. Gistly reduces disputes, speeds recovery, and keeps every interaction defensible.

Can Gistly ensure scripts are followed?

Yes. Required statements are tracked with time-stamped proof. Every disclosure is logged, so compliance teams know exactly what was said. How does it catch risky or mis-selling claims? Prohibited promises and inconsistent settlement language are flagged in real time, so supervisors can intervene before disputes escalate.

Will this improve recovery rates?

Definitely. Agents get in-call nudges for compliant payment options, while CRM notes auto-update. This speeds negotiation and raises recovery without added risk.

How does it protect against disputes?

Identity checks, consent language, and fee clarity are auto-verified. With evidence stored, teams resolve disputes faster and avoid regulatory penalties.

Ready to see what your conversations are saying?

Maximise your Sales, Support and Collection efficiency with Gistly