Knowledge & Real-Time Guidance

Every SOP, playbook, and price sheet in one place. Gistly matches the right passage to the conversation in progress and puts it in front of the rep.

How does it work

SOPs, talk tracks, pricing, and policies live in one governed source of truth instead of five different docs.

As a call, chat, or email happens, Gistly finds the exact passage or playbook that applies, automatically.

The next-best action, talk track, or knowledge base snippet surfaces in the moment, and it is logged to the record without extra work.

Unified knowledge hub · context-aware retrieval · next-best actions · versioning and approvals · role-based access