See Every Conversation, Not a Sample.

Conversation intelligence across every call, chat, and email. See what your top performers do, and coach the whole team to it.

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Trusted by teams at:
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From Every Conversation to a Coached Team

Calls, chats and emails scored against your QA criteria in 10+ languages with code-switching, Gistly

Capture every conversation

Every call, chat, and email scored automatically against your own criteria.
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100% coverage, no sampling
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Scored against your own QA criteria
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10+ languages, code-switching included
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See what moves the number

Surface the behaviours that separate your top performers from the rest.
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Top-performer patterns ranked per rep
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Risk and compliance gaps flagged early
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Answer accuracy with source links
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Top performer call behaviours compared with the rest of the team, Gistly conversation analysis
Weekly per-rep coaching scorecards with ranked priorities, Gistly coaching view

Coach the whole team to it

Per-rep scorecards and ranked coaching priorities turn insight into action.
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Weekly per-rep coaching scorecards
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Managers coach from data, not guesses
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New hires ramp faster
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One Platform. Three Teams That Live on Calls.

automated auditing

Collections

Score 100% of calls for compliance and recovery, surface what your best collectors do differently, and catch risk before it becomes a fine.
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automated auditing

Support & CX

Replace ~3% manual sampling with 100% coverage, catch the patterns behind low CSAT and repeat escalations early, and cut QA review time.
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automated auditing

Sales & Revenue

Find the moves your top reps make on winning calls, coach them across the whole floor, and ramp new hires faster.
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Works With the Stack You Already Run

Don’t see your tool? Ask us about our API & webhooks.
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Integration logos for NICE, Salesforce, Zoho, Freshdesk (Freshworks), HubSpot, Outrech, 8x8, Exotel, LeadSquared, and Genesys. Displayed in a 3×3 grid of circular icons.
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"We finally have 100% visibility across calls, compliance stays tight, and sales teams close with confidence."
Highlands logo — customer testimonial
Rahul Sharma
Quality and Training manager

See What Your Conversations Are Telling You

Book a demo and see a baseline on your own calls. No slides, just your data and a findings report.
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Gistly — AI-powered conversation intelligence platform
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