Observability for Voice AI Agents

Score every production call your voice AI agents handle, the same way Gistly scores your human floor. Catch failures before customers do.
Voice AI agent health dashboard showing task success, latency, and a caught policy miss

How does it work

Simulate

Run thousands of realistic calls before launch. Cover accents, interruptions, and edge cases, and catch failures before a real customer does.

Monitor

Every live agent call is scored automatically: latency, accuracy, repetition, and policy adherence, tracked the same way a human agent is.

Improve

Failures come with evidence, not just a metric. Assign an owner, fix the flow, and re-test the exact scenario that broke.

Where it fits

automated auditing

Sales & Revenue

Qualification, callbacks, and booking flows tested and scored the same way a rep’s calls are.
automated auditing

Support & CX

Routing, identity checks, and escalation rules verified before and after launch.
automated auditing

Collections

Mandated statements and payment options checked on every automated call.

Ready to trust your voice agents with real customers?

Scenario builder · bulk simulation · health dashboards · regression alerts · evidence clips
Book a demo
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