Real-Time Agent Assist

Live prompts during the call: objection handling, required disclosures, and the next best action, so reps do not have to remember it all in the moment.
Live call with a real-time objection prompt and disclosure reminder surfaced to the agent

How does it work

Listen

Gistly follows the conversation live, detecting intent, objections, and compliance checkpoints as they happen.

Assist

Reps get a prompt in the moment: the objection reframe, the required disclosure, the next best question.

Automate

After the call, summaries and CRM updates happen on their own, with safe handoffs to a voice or chat agent when it makes sense.

Where it fits

automated auditing

Sales & Revenue

Live prompts for pricing, objections, and next steps, with the recap sent automatically.
automated auditing

Support & CX

SOP reminders in the flow of the conversation, with suggested closure criteria.
automated auditing

Collections

Mandated-statement prompts and compliant phrasing, with scheduling handled automatically.

Ready to help your team in the moment, not after the call?

Live prompts · smart automations · safe agent handoffs · human in the loop · full audit trail
Book a demo
Gistly — AI-powered conversation intelligence platform
Gistly
Subscribe to newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pages
HomeBlogGlossary
Use cases
SalesSupportCollections
Features
Automated Scoring & QAConversational AnalysisAI Call Transcription